Guide A - Z
Dinner
Times: 19:00 to 21:00 (start)
Please make a reservation for our daily 5-course gourmet menu by 15:00. The menu is available at reception and here in the app. The surcharge for house guests is: € 35.00.
Adapter & extension cable
Universal adapters, cell phone chargers and extension cables are available to borrow free of charge from reception.
Arrival and departure
Address: Belmonte Tirol – Boutique Hotel **** | 9920 Sillian 166
Arrival by public transportation.
Train station nearby: Sillian (only 7 minutes’ walk away)
Airports nearby: Innsbruck, Klagenfurt, Munich, Venice, Trieste, Bolzano
Down payment
We do not require a deposit .
Credit card details must be entered at the time of booking as a guarantee. In the event of a “no-show” or in accordance with the cancellation conditions, the corresponding amount will be debited.
Pharmacy / Doctor
Nearest pharmacy:
Marien-Apotheke Mag. pharm. Angelika Ortner(Sillian 8, 9920 Sillian)
Nearest doctor:
Dr. Hofer Lukas, general practitioner and specialist in paediatrics(Sillian 179a, 9920 Sillian)
Baby crib
We are happy to provide you with a baby crib on request. Please contact the reception.
Bathrobe
One bathrobe per person is available for use in each room. We ask you not to take the bathrobes home with you.
Train station / Bus
The nearest train station “Sillian” is only 500 m away from the hotel.
The nearest bus stop “Mittelschule Sillian” is only 100 m from the hotel.
Bank / ATM
The nearest ATM is located at the Lienzer Sparkasse, Sillian branch. (600 m from the hotel)
Please do not disturb
If you do not wish to be disturbed by our staff in your room, please hang the “Do not disturb” sign on the outside of the door.
Fire
In the event of fire, please observe the escape plans posted near the doors on each floor.
Fire department number: 122
Booking
Iron / ironing board
Check in / Check out
Check in from 14:00
Check out until 10:30 am
You are also welcome to book a late check-out and extend your vacation a little longer.
Ceiling
Accessibility
First aid
Important telephone numbers:
- Rescue: 144
- Police: 133
- Fire department: 122
- Euro emergency call: 112
Fire extinguisher
Hairdresser
Luggage storage
Towels & hairdryer
The towels in the rooms are changed daily. (more often on request)
There is a hairdryer in every room.
Pets
Slippers
Hotel ratings
Internet access
Card payment
Pillow
Tourist tax
Country codes
You can find a list of all country codes here.
Sunbathing lawn
Multimedia
An iPad with internet access and a TV are available for free use in every room.
It can be used to watch movies, listen to the radio and surf the Internet.
Emergency call
Emergency numbers:
- Rescue: 144
- Police: 133
- Fire department: 122
- Euro emergency call: 112
Parking lot
Free parking is available to our guests both in front of the hotel and in our underground garage.
We have our own parking lot with charging facilities for electric cars.
Cleaning
Travel information
Umbrellas
Safe
Services
Shoe shine service: There is a shoe shine machine in the hotel
Secretarial service: We are happy to help you with secretarial work.
Printing service: Of course there is also a printing facility for you at reception.
Room service: We are also happy to offer our guests room service – please contact reception.
Spa bag
A spa bag (filled with slippers, towel and bathrobe) is waiting for you in your room.
Our spa bag doesn’t like traveling so much – it prefers to stay here in our hotel. :)
Sports equipment
Cancellation policy
14 days to 1 day before arrival 50%.
On the day of arrival or in case of early departure 100% (total amount)
Drinking water
Laundry
Towels: are changed daily
Bed linen: changed 2x per week
Guest laundry: We are happy to wash your laundry on request
Weather
For the current weather, please visit the following website: https://www.bergfex.at/sillian/wetter
Wake-up service
Wellness area
A luxurious wellness area offers an unforgettable experience for all the senses. Here you can lean back in a relaxed atmosphere and leave the worries of everyday life behind you.
- Relax zone
- Finnish sauna
- Steam bath
- Sun Shower
- Experience shower
- Wellness treatments (by reservation)
Terms of payment
We accept cash and all major cards for payments. Subsequent invoicing is also possible for regular company bookings.